Buyer's Guide : Online Shopping India

I would like you to know and follow certain things before buying online for a hassle free purchase with a good after sales service too.
This guide will help you to purchase online products from major  e-commerce players in India namely  amazon.in, ebay.in  and flipkart.


How to buy from Amazon.in

These are the simple steps to be followed to purchase your order from amazon.in
  • Search and browse for required item(s) from amazon.in 
  • Add them to your cart
  • Proceed to checkout
  • Enter your shipping details,Add if you have a promo code and continue 
  • Pay using your favourable payment option and place your order.
  • Sit back and relax. ;-)


Try to add item(s) fulfilled by amazon to be on the safer side because item(s) fulfilled by sellers have their own set of policies not controlled by amazon.  

Why to go for item(s) fulfilled by amazon?


Fulfilled by Amazon indicates that products are stored, packed and dispatched by Amazon.
Fulfilled by Amazon indicates that: 
  1. Orders are eligible for FREE Delivery and can be placed using Cash on Delivery
  2. Products are stored, packed and dispatched by Amazon
  3. Order delivery tracking to your doorstep
  4. Products can be returned easily by visiting  Returns Support Centre
  5. Amazon handles all customer service
  6. Orders containing items Fulfilled by Amazon worth Rs. 499 or more are eligible for FREE delivery.
    Note: For a limited time, there is no minimum order value and delivery is FREE for all items Fulfilled by Amazon.


How to buy from Ebay.in


Buying on eBay is easy and fun! You can find almost anything for sale, from electronics to mobiles to jewellery.
Here are a few basic steps to get you started:
  1. Find an item.
    Enter keywords into the Search box located at the top of any eBay page. You can also browse through our categories.
  2. Learn about the item you found.
    When you find an item, read the item description carefully. If you have any questions that aren't answered in the item's description, you can ask the seller about the item by clicking the "Ask seller a question" link.
    Note: For listing of sellers enrolled in our PowerShip program, you can see the estimated time when the item will be delivered to you.
  3. Review the seller's Feedback.
    View the seller’s business reputation on eBay by looking at his or her Feedback Score. You can also read the comments left by the seller's previous buyers to be sure that this is a seller you feel you can trust.
  4. Bid or Buy It Now.
    Some items are sold in auction-style listings that require you to place a bid, while others use the Buy It Now option, allowing you to buy the item instantly. Buy It Now can be used alone or along with an auction-style listing. You can use your cart to combine multiple Buy It Now purchases. Check the item page to see what purchase options are available to you. Once you've found and reviewed the item you want, you can place a bid or purchase the item instantly using Buy It Now.
  5. Pay for the item.
    • For auction-style listings: After you've won or purchased an auction-style item, you will need to send the payment to the seller and send the payment details to the seller. If required, you can communicate with the seller to organise shipping and payment. Check the seller's listing or email them to find out what the preferred payment method is and where you should send your payment. You can email your seller at any time by clicking the "Ask seller a question" link from the listing page. Your seller will also send you an email with information on how to pay and where you should send payment.
    • For Buy It Now items: When you decide to buy a Buy It Now item, choose a shipping method and a payment method offered by the seller. The item is yours as soon as you complete the payment process. If you paid using PaisaPay, the seller receives the payment instantly and can prepare to ship the item. If you used an offline method of payment (cheques, demand drafts, etc), the seller will ship the item as soon as the payment is realised. If you’ve received an eBay gift voucher, you can redeem it while paying with PaisaPay to enjoy special discounts and offers.
  6. Confirm whether you received the item or not: After the seller has delivered the item to you, be sure to confirm whether you received the item or not in your PaisaPay Account. This is important to ensure that the transaction is completed successfully. If you do not confirm whether the item is delivered or not, it is considered to be a successful transaction, and you will not be able to claim a refund for the entire payment amount through PaisaPay. Learn more about paying with PaisaPay.
 Things to take care before buying from ebay :
  
  • Read the product description carefully.
    Ebay.in solds old and new item(s) at the same time. So, don't order the product just by seeing the low price it might be a used one (in case you are looking for a brand new product). 
  • Buy item(s) from sellers who has a good reputation.
    See their feedback score and also see since when they are the seller at ebay. This will help you getting an item from a reputed seller with a good before and after delivery service. 
  • For better after sales service, look for item(s) having manufacturer guarantee/warranty.
    In case you are ordering something from a place nearer to you, you may go for those sellers selling with seller's warranty also.  

How to buy from Flipkart.com


  • Search and browse for required item(s) from flipkart.com 
  • Click on buy now option
  • Proceed to checkout with place order option
  • Enter your shipping details
  • Pay using your favourable payment option and place your order.
  • Sit back and relax. ;-)

Flipkart previously was working as single front end operator but now they are having numerous third party sellers with them. Hence, choosing front end operation of flipkart i.e WS Retail can fetch you special offers and discounts compared to other sellers.
Also, alike fulfilled by amazon in amazon.in, WS Retail item(s) are sent to you directly by flipkart and special care is taken to those deliveries and they provide good after sales service too.
Other sellers are having their own set of policies for shipping, return and refund but WS Retail is flexible on these issues.

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